About us and our people

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Key Travel specialise in the travel management for Humanitarian, Faith & Academic customers. Since 1980 we have grown from a small UK based operation to a Global TMC with offices in the UK, USA and Europe.

We are a diverse business and our values are at the heart of what we do – Working hard for our customers, priding ourselves on innovation to drive our business forward.

We invest in our people with not only personal development plans but by also providing some great benefits, incentives, perks and social events.

Key Travel committed to help our Charity of the Year ‘Village by Village’ build a new school for the small Ghanaian village of Obom. In December 2016 three of our US staff and five from the UK embarked on an incentive trip to see first hand the great work being carried out by the charity. With none of the group having volunteered before, they set off with a sense of excitement and unsure of what to expect…

Our Values & our IIP Award

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When we consider how others feel, their individual needs, what is important to them and their responsibilities, we are truly able to understand and be helpful.


When we anticipate how our clients want to interact, based on their personal preferences and combine that with a keen knowledge of market trends, we are constantly evolving and able to solve problems in ways no others can.


When we are focused on finding the most simple solution in a precise and efficient manner, we are able to eliminate confusion, provide reassurance and instil trust and confidence with our clients.

Investors In People - Bronze

Key Travel is the only organisation in our industry sector with a Bronze Investors In People (IIP) Award – a step-up from the Standard Award we have held since 2003. The Bronze IIP Award is a mark of excellence for championing best practice initiatives for driving high performance through our employees on a global scale.

“I had previously worked in travel but ultimately I was looking for something more rewarding and within moments of walking in for my interview at Key Travel I knew this was the place. Key Travel is somewhere where you are professionally rewarded for having the right attitude and drive for success and also has a very strong culture of giving back. I am extremely proud of our work with Village by Village in Ghana and all the charity initiatives Key Travel is part of. I joined as a travel consultant and, fast forward a couple of years, I am now head of the Academic Travel Department. I love working for a company that sees your skills and helps you grow and develop. This more than a job for me, it is a place where I am recognised, supported and listened to and ultimately it is a very exciting place to work."

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Head of Academic Travel

"Working for Key Travel is fast paced, can be challenging at times but is always extremely rewarding. There is a true sense of making a real difference in the world around us and that our work is supporting causes that myself and my colleagues deeply care for. I started at Key Travel through an apprenticeship and this set the foundation for my growing skill-set through training and my managers' support. I am today able to handle complex issues in a way I didn't think possible."

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Team Manager

"In my 3 and a half years at Key Travel I have been able to progress from being a reservations agent to team manager and to move from operations to sales as an account manager. My journey is a true testament to the environment here at Key Travel where hard workers are always given opportunities to grow and we are actively supported in our professional growth. In my 14 years in the travel industry I have never come across such a compassionate and supportive team."

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Fiona Drury
Account Manager

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Join the Family

Current Vacancies

Team Manager - Business Travel - Manchester
  • Manchester, United Kingdom
Visa Consultant-China
  • London, United Kingdom
Business Travel Consultant Out of Hours
  • Manchester, United Kingdom
Business Travel Consultant
  • Edinburgh, United Kingdom
Business Travel Consultant
  • Brussels, Belgium
Tender Content Manager
  • London, United Kingdom
Business Travel Consultant - MAN
  • Manchester, United Kingdom
Hotel & Conference Consultant
Groups Department
  • Manchester, United Kingdom
Online Support Consultant
  • Manchester, United Kingdom

Perks & Benefits

A selection of what we have to offer for UK employee's

  • 23 Days Annual leave (it increases to 24 days in your second year of service)
  • Want more Holidays? No problem you can buy or sell additional days
  • Pension Scheme - we contribute if you do too!
  • Uncapped bonus scheme (BTC & BTC Event Travel Roles)
  • Free fruit in the office
  • Staff travel discount
  • We give you £££ towards Flexi Benefits each year you can use it on Pure card for discounts at retailers, the Technology Scheme or a dental cash plan
  • Smart/ Casual Dress code
  • Company & supplier Incentives
  • Office drinks on the last Friday of each month
  • Refer a friend Scheme
  • Free Private medical insurence
  • Life Assurance Policy 3x your salary
  • Free winter flu vaccine
  • Agent rate hotel discounts
  • (EAP) Employee Assistance Helpline

Key Travel Village by Village school is now open December 2017

In december 2017 we sent a number of employee's from across the group back over to Ghana to help officially open the Obam School

Our Locations

We have a global reach with offices across the UK, Belgium and the USA.

Philadelphia Office (USA)

Two Penn Center Plaza
Suite 1301
1500 JFK Boulevard
PA 19102

Brussles Office (Belgium)

Louizalaan 306 310, 1050 Elsene

Edinburgh Office

108 Princes St, Edinburgh EH2 3AA

Newcastle Regional Hub

12 Mosley Street, Newcastle Upon Tyne NE1 1DE

Liverpool Regional Hub

Innovation Centre 131 Mount Pleasant, Liverpool L3 5TF

Manchester Office

Second Floor Lowry House 17 Marble Street, Manchester M2 3AW

London Office

1St Floor, 28-32 Britannia Street, London WC1X 9JF